

Consumer Loyalty
Abandoned Cart Management
Win back lost customers with timely rewards for abandoned carts.
Drive cart completions by linking loyalty incentives to user behaviour.

Win back lost customers with timely rewards for abandoned carts
Drive cart completions by linking loyalty incentives to user behaviour.
Challenges in
Abandoned Cart Management
High Cart Drop-Off Rates
Many users add items but exit without completing their purchase, leading to revenue loss.
High Cart Drop-Off Rates
Many users add items but exit without completing their purchase, leading to revenue loss.
High Cart Drop-Off Rates
Many users add items but exit without completing their purchase, leading to revenue loss.
Generic Follow-Ups:
One-size-fits-all reminders fail to capture user intent or drive urgency.
Generic Follow-Ups:
One-size-fits-all reminders fail to capture user intent or drive urgency.
Generic Follow-Ups:
One-size-fits-all reminders fail to capture user intent or drive urgency.
Manual Recovery Processes
Limited automation makes recovery inconsistent and resource-intensive.
Manual Recovery Processes
Limited automation makes recovery inconsistent and resource-intensive.
Manual Recovery Processes
Limited automation makes recovery inconsistent and resource-intensive.
How NUPI enables
How NUPI enables
Abandoned Cart Management
Abandoned Cart Management


1
Automated Recovery Journeys
Trigger multi-step reminders via WhatsApp, email, and SMS based on cart value, user behavior, or time delays.

1
Automated Recovery Journeys
Trigger multi-step reminders via WhatsApp, email, and SMS based on cart value, user behavior, or time delays.
2
Personalized Recovery Offers
Serve context-aware incentives like time-limited vouchers or loyalty point boosts to nudge conversions.


2
Personalized Recovery Offers
Serve context-aware incentives like time-limited vouchers or loyalty point boosts to nudge conversions.



3
Real-Time Recovery Analytics
Tailor messaging based on user segments—first-timers, frequent buyers, high-value cart abandoners, etc.

3
Real-Time Recovery Analytics
Tailor messaging based on user segments—first-timers, frequent buyers, high-value cart abandoners, etc.
4
Behaviour-Based Segmentation
Trigger multi-step reminders via WhatsApp, email, and SMS—based on cart value, user behavior, or time delays.


4
Behaviour-Based Segmentation
Trigger multi-step reminders via WhatsApp, email, and SMS—based on cart value, user behavior, or time delays.

Our Growth
Our Growth
partners
partners
Brands with high traffic but low checkout conversions looking to recover lost revenue
Brands with high traffic but low checkout conversions looking to recover lost revenue
Smart suggestions
What’s your research objective?
D2C companies needing automated nudges to bring back cart abandoners
D2C companies needing automated nudges to bring back cart abandoners
Hello, I’m Rebecca, your
digital interviewer...
Retailers seeking to drive urgency and purchases with contextual loyalty rewards
Retailers seeking to drive urgency and purchases with contextual loyalty rewards
Best fit for:
Best fit for:
Consumer Goods
Consumer Goods
FMCD
FMCD
Food & Beverages
Food & Beverages
Electricals
Electricals
Frequently asked
questions
How does NUPI help recover abandoned carts?
NUPI uses real-time behavioral triggers to send automated WhatsApp or email nudges with personalized reminders, offers, and urgency-based messaging to bring users back and complete their purchases.
Can the recovery messages be personalized for each user?
Yes. NUPI personalizes every message using customer behavior, product viewed, cart value, browsing patterns, and past purchase history — making each outreach more relevant and effective.
What’s the best timing to send an abandoned cart message?
Our platform optimizes send times using real-time data, ensuring reminders go out within key conversion windows typically 30 mins to 6 hours post-drop-off when intent is still high.
Do I need a separate email or SMS tool to run cart recovery with NUPI?
No. NUPI includes built-in automation flows for email, SMS, and WhatsApp recovery journeys, so you can run multi-channel campaigns without switching platforms.
Can I track the performance of my cart recovery campaigns?
Absolutely. NUPI offers detailed analytics on open rates, click-throughs, conversions, recovery timeframes, and drop-off reasons helping you optimize each journey.
What kind of incentives can be added to abandoned cart campaigns?
You can include time-bound discounts, free shipping, cashback offers, or loyalty points all automated based on cart value, user profile, and segment rules.
How does NUPI help recover abandoned carts?
NUPI uses real-time behavioral triggers to send automated WhatsApp or email nudges with personalized reminders, offers, and urgency-based messaging to bring users back and complete their purchases.
Can the recovery messages be personalized for each user?
Yes. NUPI personalizes every message using customer behavior, product viewed, cart value, browsing patterns, and past purchase history — making each outreach more relevant and effective.
What’s the best timing to send an abandoned cart message?
Our platform optimizes send times using real-time data, ensuring reminders go out within key conversion windows typically 30 mins to 6 hours post-drop-off when intent is still high.
Do I need a separate email or SMS tool to run cart recovery with NUPI?
No. NUPI includes built-in automation flows for email, SMS, and WhatsApp recovery journeys, so you can run multi-channel campaigns without switching platforms.
Can I track the performance of my cart recovery campaigns?
Absolutely. NUPI offers detailed analytics on open rates, click-throughs, conversions, recovery timeframes, and drop-off reasons helping you optimize each journey.
What kind of incentives can be added to abandoned cart campaigns?
You can include time-bound discounts, free shipping, cashback offers, or loyalty points all automated based on cart value, user profile, and segment rules.
How does NUPI help recover abandoned carts?
NUPI uses real-time behavioral triggers to send automated WhatsApp or email nudges with personalized reminders, offers, and urgency-based messaging to bring users back and complete their purchases.
Can the recovery messages be personalized for each user?
Yes. NUPI personalizes every message using customer behavior, product viewed, cart value, browsing patterns, and past purchase history — making each outreach more relevant and effective.
What’s the best timing to send an abandoned cart message?
Our platform optimizes send times using real-time data, ensuring reminders go out within key conversion windows typically 30 mins to 6 hours post-drop-off when intent is still high.
Do I need a separate email or SMS tool to run cart recovery with NUPI?
No. NUPI includes built-in automation flows for email, SMS, and WhatsApp recovery journeys, so you can run multi-channel campaigns without switching platforms.
Can I track the performance of my cart recovery campaigns?
Absolutely. NUPI offers detailed analytics on open rates, click-throughs, conversions, recovery timeframes, and drop-off reasons helping you optimize each journey.
What kind of incentives can be added to abandoned cart campaigns?
You can include time-bound discounts, free shipping, cashback offers, or loyalty points all automated based on cart value, user profile, and segment rules.
Signature
Products
Deploy NUPI’s modular products individually or as a unified suite to match your scaling journey.

NUPI APP
Unified Loyalty
Experience
A single interface for engagement and incentives across all loyalty stakeholders

IRIS
Channel Loyalty,
built to scale
Design, manage and optimize loyalty programs with automation & control

AURA
Consumer Loyalty
that adapts
Personalized journeys, intelligent rewards, & seamless engagement to drive retention.

MANDI
Rewards that
motivate action
A curated marketplace enabling instant, high perceived value reward redemption.

OFFERS ENGINE
Driving AOV and Retention
Smart offers, targeted rewards, & in-cart incentives to drive repeat purchases
Signature
Products
Deploy NUPI’s modular products individually or as a unified suite to match your scaling journey.

NUPI APP
Unified Loyalty
Experience
A single interface for engagement and incentives across all loyalty stakeholders

IRIS
Channel Loyalty,
built to scale
Design, manage and optimize loyalty programs with automation & control

AURA
Consumer Loyalty
that adapts
Personalized journeys, intelligent rewards, & seamless engagement to drive retention.

MANDI
Rewards that
motivate action
A curated marketplace enabling instant, high perceived value reward redemption.

OFFERS ENGINE
Driving AOV and Retention
Smart offers, targeted rewards, & in-cart incentives to drive repeat purchases

Nupi Infotech Limited
specializes in omni-channel loyalty, rewards and CRM platforms that simplify customer acquisition and retention for brands.

Contact Us
Registered Address
1st Floor, Olympus Ind Estate, Off Mahakali Caves Road, Gundavali, Andheri East, Mumbai - 400093, Maharashtra
Corporate Address
1206, Lodha Supremus, Powai, Mumbai - 400072, Maharashtra
Mobile
+91 91677 76874
Copyright © 2026 NUPI Infotech Ltd. All rights reserved.

Nupi Infotech Limited
specializes in omni-channel loyalty, rewards and CRM platforms that simplify customer acquisition and retention for brands.

Contact Us
Registered Address
1st Floor, Olympus Ind Estate, Off Mahakali Caves Road, Gundavali, Andheri East, Mumbai - 400093, Maharashtra
Corporate Address
1206, Lodha Supremus, Powai, Mumbai - 400072, Maharashtra
Mobile
+91 91677 76874
Copyright © 2026 NUPI Infotech Ltd. All rights reserved.
Contact Us
Address
1206, Lodha Supremus, Powai, Mumbai, Maharashtra, India, 400072
Mobile
+91 91677 76874
Copyright © 2025 NUPI Infotech Ltd.
All rights reserved.
Contact Us
Address
1206, Lodha Supremus, Powai, Mumbai, Maharashtra, India, 400072
Mobile
+91 91677 76874
Copyright © 2025 NUPI Infotech Ltd.
All rights reserved.
Our Blogs
Signature
Products

NUPI APP
Proprietary User Interface
Drive enterprise loyalty with effortless onboarding, smart incentives, and automated payouts
Learn More

IRIS
Channel Loyalty Simplified
Turn fragmented networks into thriving ecosystems with smart loyalty and automated incentives.
Learn More

AURA
Consumer Loyalty Redefined
Deepen consumer relationships with adaptive journeys, seamless points, and personalized rewards.
Learn More

MANDI
Curated Rewards Marketplace
Elevate loyalty value with instant point redemption across curated products and experiences.
Learn More
Signature
Products

NUPI APP
Proprietary User Interface
Drive enterprise loyalty with effortless onboarding, smart incentives, and automated payouts
Learn More

IRIS
Channel Loyalty Simplified
Turn fragmented networks into thriving ecosystems with smart loyalty and automated incentives.
Learn More

AURA
Consumer Loyalty Redefined
Deepen consumer relationships with adaptive journeys, seamless points, and personalized rewards.
Learn More

MANDI
Curated Rewards Marketplace
Elevate loyalty value with instant point redemption across curated products and experiences.
Learn More


